Communicating in a Covid crisis

Universities in Europe and across the world have overcome daunting communication challenges since the COVID-19 virus shuttered campuses and forced teaching online – and they face fresh obstacles in navigating to the ‘new normal’   The way countries and institutions reacted to the coronavirus has demonstrated that honest and timely communications can be vital in reassuring worried citizens that their interests are central to handling the crisis, writes Nic Mitchell.…

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